Timberland: Assistant Manager - Pleasant Prairie Premium Outlets

Timberland•Pleasant Prairie, WI

2d•Onsite

About The Position

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you. To learn more about our values and our culture, visit Timberland Careers or www.timberland.com. Assistant Store Manager What will you do? A day in the life of an Assistant Store Manager at Timberland looks a little like this. As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and purpose. You will partner closely with the Store Manager to drive profitability by ensuring excellence in customer engagement, merchandising, operations, and community connection. In the Store Manager’s absence, you will assume full responsibility for the store. This role is ideal for someone passionate about leadership, team development, and creating an inclusive, high-performing retail environment. Let’s break down that day-in-the-life a bit more. Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals. Lead and coach the team to exceed individual and store productivity goals. Model exceptional customer service and selling behaviors to inspire the team and create authentic brand experiences. Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation. Support the Store Manager in recruiting, hiring, and onboarding with high-caliber talent. Provide ongoing training, feedback, and development to team members. Ensure compliance with all company policies, procedures, and operational standards. Partner with the Store Manager to manage expenses, control shrink, and drive profitability. Maintain visual merchandising standards and ensure product replenishment aligns with brand directives. Foster a culture of accountability, creativity, and continuous improvement. Promote a respectful, inclusive environment that values diverse backgrounds and perspectives. Support inventory management through accurate shipping, receiving, and stockroom practices.

Requirements

2+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
Proven ability to drive results through store teams and exceed sales and profit goals.
Skilled in coaching, motivating, and building high-performing, diverse teams.
Strong verbal and written communication skills with the ability to influence across all levels.
Solution-oriented and flexible in a fast-paced, dynamic retail environment.
Capable of working independently, managing shifting priorities, and meeting business expectations.
Comfortable using word processing, spreadsheets, and retail software tools.
Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.

Responsibilities

Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
Lead and coach the team to exceed individual and store productivity goals.
Model exceptional customer service and selling behaviors to inspire the team and create authentic brand experiences.
Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
Support the Store Manager in recruiting, hiring, and onboarding with high-caliber talent.
Provide ongoing training, feedback, and development to team members.
Ensure compliance with all company policies, procedures, and operational standards.
Partner with the Store Manager to manage expenses, control shrink, and drive profitability.
Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
Foster a culture of accountability, creativity, and continuous improvement.
Promote a respectful, inclusive environment that values diverse backgrounds and perspectives.
Support inventory management through accurate shipping, receiving, and stockroom practices.