Assistant Manager

Freddy's Frozen Custard & Steakburgers•Las Vegas, NV

About The Position

The Assistant Manager is a critical member of the restaurant Leadership Team, coaching and developing team members and helping the restaurant succeed. Working with the Restaurant Operating Partner, the Assistant Manager helps manage daily restaurant operations and deliver made-to-order menu items with a focus on food, fun, and hospitality. The role includes helping lead and motivate team members, building relationships with guests, and achieving objectives measured by key performance indicators such as sales, guest count, profitability, hospitality, safety and cleanliness, food costs, and labor costs. Assistant Managers help train and develop team members so shifts run smoothly, with an emphasis on speed of service, hospitality, safety, and cleanliness. They also contribute to recruiting and retaining team members through coaching, effective leadership, and recognition. Assistant Managers help set the tone for a restaurant where guests can enjoy exceptional hospitality and high-quality, made-to-order food, and where team members enjoy working and growing.

Requirements

  • Must be 18 years or older.
  • Prior restaurant and/or hospitality experience.
  • Hospitality focus and strong communication skills.
  • Ability to help build a team and mentor team members for success.
  • Ability to learn new skills.
  • Self-starting personality.
  • Ability to maintain a professional appearance and manners.
  • Availability to work a variety of hours, including days, nights, and weekends.

Nice To Haves

  • Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.

Responsibilities

  • Help manage daily restaurant operations in partnership with the Restaurant Operating Partner.
  • Lead, motivate, coach, and develop team members.
  • Help train team members to ensure shifts run smoothly and emphasize speed of service, hospitality, safety, and cleanliness.
  • Build relationships with guests and help deliver exceptional hospitality and high-quality, made-to-order menu items.
  • Help achieve restaurant objectives and key performance indicators, including sales, guest count, profitability, hospitality, safety and cleanliness, food costs, and labor costs.
  • Support recruiting and retaining team members through leadership, coaching, and recognition.
  • Help foster a positive restaurant culture for guests and team members.

Benefits

  • Opportunities to advance and grow, with a promote-from-within culture.
  • Casual workplace; the team uniform includes jeans and a company-supplied shirt and hat.
  • Competitive wages based on experience, with growth opportunities.
  • Great meal discounts.
  • Flexible schedules.
  • 401(k) Retirement Savings Plan, subject to plan eligibility requirements.
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