Assistant Manager

Chrono Toys Inc•Brea, CA

9h•Onsite

About The Position

Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Assistant Store Manager to oversee their location. As the Assistant Store Manager (ASM), the individual will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment, working alongside the Store Manager and management team.

Requirements

2+ years of management experience, preferably in a specialty store environment
Strong leadership skills with the ability to motivate and develop a team
Excellent communication and interpersonal skills
Demonstrated ability to drive sales and improve profitability
Strong organizational skills and attention to detail
Ability to maintain composure under pressure
Ability to work a flexible schedule, including evenings and weekends
Ability to multi-task
Pop-culture and trend awareness

Nice To Haves

Passion for collectibles and toys is a plus

Responsibilities

Works directly under the Store Manager
Responsible for opening and closing store procedures
Responsible for performing Store Manager duties in their absence
Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques
Supervise team of retail sales associates
Foster a positive work environment by promoting teamwork, communication, and collaboration among employees
Adjust daily agenda for shift personnel to ensure optimal efficiency
Learn the products and clientele to ensure superior customer service
Track weekly results and trends for business forecasting
Develop and implement strategies to increase sales and improve profitability
Assists in merchandising procedures
Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner
Maintains store standards