Assistant Manager(04878)2422 Willow Street Pike

Domino's Franchise•Lancaster, PA

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting a positive example, following company policies and procedures, and ensuring the crew does the same. Assistant Managers work to schedules and uphold attendance, punctuality, store image, and operating standards while providing great customer service. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Training and orientation are provided on the job. Store conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, moving machinery, and adverse weather during outside tasks or deliveries. Physical activities include standing, walking, lifting and carrying supplies, pushing trays, occasional climbing, bending, crouching, reaching, and driving for deliveries. Delivery duties include taking products and promotional materials to customers in the designated area.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Written, verbal, and telephone communication skills, including comprehending and giving correct written instructions and processing orders in person and by phone.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate and locate addresses within a designated delivery area.
  • Ability to perform the physical demands described, including lifting supplies weighing up to 50 pounds and carrying products during deliveries.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, food management, staffing, and paperwork.
  • Maintain customer relations and provide great customer service.
  • Set an example by following all policies and procedures and ensuring crew members do the same.
  • Work to a schedule and uphold attendance, punctuality, store image, and operating standards.
  • Support store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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