Assistant Manager #2211

FiveStar•Campbellsville, KY

21h

About The Position

The Assistant Manager partners with the General Manager to help manage overall store operations, including accounting, marketing, customer service, human resources, and food service. The role manages, assists, and directs store team members in accordance with company policies and procedures. The Assistant Manager is hands-on in daily operations and is responsible for store operations when the General Manager is absent.

Requirements

High school diploma, GED, or equivalent experience.
At least 1 year of retail management experience and/or equivalent education.
Valid driver’s license.
Must be at least 18 years old.
Professional appearance and positive attitude.
Team-oriented, customer-focused, honest, hardworking, and reliable attendance.
Basic computer skills.
Ability to work different shifts, including a.m., p.m., and overnight, as well as weekends and holidays.
Ability to perform daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting up to 55 pounds, working in cold indoor environments of 35 degrees or less, and food-service preparation.
Ability to work in varying seasonal weather conditions.

Responsibilities

Partner with the FiveStar team to provide customer service in accordance with company policies and procedures.
Assist with timely and thorough training of the store team and educate team members about policies and communications.
Work with the General Manager to address store issues and achieve effective, lasting resolutions.
Manage merchandising and adequate inventory levels, including displays, pricing, promotional signage, and out-of-stocks.
Practice and promote the FiveStar treatment by creating a friendly atmosphere, meeting customer needs, and using suggestive selling.
Help ensure inventory control methods are followed, equipment is in good condition, staffing is adequate, labor budgets are followed, accounting and paperwork tasks are completed on time, and safety and robbery-prevention guidelines are in place.
Help oversee food operations, evaluating food-service-area appearance, food quality, tracking, promotions, signage, and compliance with food-service guidelines.
Assume responsibility for store operations when the General Manager is absent.
Learn and understand P&L statements.
Perform customer service, management, and food-service duties as needed in daily operations.