About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, maintaining store standards and image, working to a schedule, and providing great customer service. The position includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory and paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The posting also describes delivery-related duties and requirements, including delivering products and promotional materials, driving within a designated area, and navigating delivery locations. The working environment may involve adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical demands include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent use of the hands.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and other delivery sites, while carrying product.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage staffing, paperwork, cost controls, inventory, cash, and food.
  • Maintain customer relations and provide great customer service.
  • Work to a schedule and ensure attendance, punctuality, store cleanliness, and adherence to standards.
  • Set an example for the crew and follow all policies and procedures.
  • Contribute to marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and facilities.
  • Deliver products by car to customers and deliver flyers and door hangers, as described in the posting.
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