Assistant Manager

World Market•Wesley Chapel, FL

22h•Onsite

About The Position

World Market is seeking an Assistant Manager to play a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities. In partnership with the Store Manager, the Assistant Manager will be responsible for leading and developing a high-performance team while maintaining company values, brand, policies, and operational standards. The role involves leadership responsibilities in areas such as Customer Experience, Freight Flow, Operations, and Merchandising, with the specific focus determined by business needs and the individual's experience, skills, and career goals. The company has a long history, founded in 1958, and is known for its unique assortment of stylish home decor, quality furniture, thoughtful gifts, and a wide selection of international foods and beverages. World Market emphasizes a culture of authenticity, empowerment, and respect, aiming to be a place where employees can be themselves and contribute meaningfully.

Requirements

Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Ability to plan and prioritize according to the needs of the business.
Strong sense of urgency.
Attention to detail.
Creative problem solving.
Sound decision-making skills.
Effective delegation skills.
Ability to execute daily priorities efficiently.
Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred.
Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs.
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
Minimum age: 21 years.

Responsibilities

Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
Consistently exemplify, maintain, and foster the culture and values of World Market.
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
Recruit, develop, and retain a high-performance, customer-focused team that aligns with company values through training, recognition, and performance management.
Utilize all company tools and training resources to educate and validate team execution of key business functions.
Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives.
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Benefits

Flexible scheduling that supports your lifestyle & work-life balance
Up to 30% shopping discount on our unique finds for you and your designated shopper
Wellness resources to be and do your best
Anniversary and recognition programs that celebrate you
Hands-on training for career growth made for you
Medical, Dental, and Vision Insurance
401(k) Savings Plan
Employee Assistance Program
Prescription Drug Insurance
Life Insurance
Flexible Spending Account
Commuter Benefits