Fog Company - Assistant Manager

The Armour Group Limited•Halifax, NS

5d•Onsite

About The Position

Under the direction of the General Manager, we are looking for an Assistant Manager at The Fog Company who is accountable for the day-to-day operations of the restaurant including staffing, cost controls, staff training, budgeting, administration and active floor management during service. The successful candidate is a manager who is attentive to customer needs, adept at handling customer concerns, and skilled at creating a welcoming atmosphere that encourages repeat business.

Requirements

Experience working in a similar environment in a fast-paced environment, particularly in coffee, dessert, or frozen treat shops
The ability to process orders efficiently without compromising on quality
Expertise in managing busy periods during high seasons – such as summers, evenings, weekends, or during special events on the waterfront – when the store sees high foot traffic
Experience managing inventory for perishable items like donuts, ice cream and premium sweet, ensuring stock levels are optimal and minimizing waste
Strong communication and leadership skills
The capability to lead and inspire a team, fostering a positive environment that motivates employees to deliver exceptional service and maintain the company standards

Nice To Haves

A Post-Secondary Diploma/Degree in Business or Hospitality is considered an asset

Responsibilities

Communicating the vision to all team members and leads by example
Reinforcing the values daily and inspires the team with his/her exciting vision for the future
Regularly monitor and achieve the points of technical service and points of details
Building and maintaining relationships with guests, team members and senior management alike
Providing general administrative support for the venue
Showing leadership in creating a culture that revolves around the experience and enjoyment of frozen treats
Conducting recruitment and selection and training and development initiatives as well as performance management and employee coaching
Building relationships with vendors and suppliers
Using conflict resolution and problem-solving skills
Assisting with the tracking of sales, invoicing, and managing inventory
Such other similar or related duties as may be required from time to time