Assistant Manager - Boca West

Goodwill Industries Manasota IncPort St. Lucie, FL
$0 - $45,000Onsite

About The Position

Under the supervision of the TLC GGC, the ATL is responsible for the efficient and cost-effective operation and stewardship of the Goodwill Good Neighbor Center (GGC) to maximize profitability and increase training opportunities. This role provides direction, job training, and support of GGC team members concerning the proper and safe handling of goods, leading to increased revenues for mission services funding.

Requirements

  • High School Diploma or GED required.
  • Basic computer skills.
  • Must have a reliable means of transportation.

Nice To Haves

  • Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
  • Strong leadership, interpersonal, and verbal and written communication skills.

Responsibilities

  • Ensures and provides open and honest communication that encourages that all team members do not place themselves, donors or customers in harm’s way.
  • Communicates and supports Goodwill’s drug-free workplace, strives for and maintains a positive work environment following Goodwill’s Core Values and Guiding Principles.
  • Understands and represents Goodwill’s zero tolerance for harassment, substance abuse, workplace violence, failure to report medical incidents (work or non-work related), and theft or other related offenses.
  • Ensures 100% world-class customer service.
  • Assists with the hiring, training, development, supervision, and evaluation of team members within the framework of Goodwill policies and procedures and job descriptions.
  • Assists with operating the GGC within budgeted expense to revenue ratios and donor value.
  • Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the GGC in accordance with Goodwill policies and procedures.
  • Schedules/maintains labor and payroll in accordance with established policies and procedures.
  • Responsible for image, maintenance, loss prevention, safety, and security of the GGC in accordance with established policies and procedures.
  • Responsible for ordering and maintaining supplies and all other Goodwill property in a secure manner in accordance with established budget and practices.
  • Responsible for cash handling, comment cards, monthly safety site inspections, incident/accident reports, petty cash and expense reports, purchase and supply orders, quarterly PLU reports and analysis, team meeting minutes, transfer and rotation reports (TANDR), weekly scheduler with two weeks scheduled for all team members, WESA reports completed in an accurate and timely manner, and work requests (facility maintenance and information support).
  • Maintains compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards.
  • Keeps informed of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g., full or discount retail, consignment, and second-hand thrift).
  • Performs assigned duties and management responsibilities within the framework of our Guiding Principles and Core Values.
  • Attends in-service and related training as assigned.
  • May be asked to participate in activities outside of Goodwill.
  • Performs other duties as assigned.
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