Assistant Manager

The Tile Shop • Columbus, OH

2d • $60,000 - $75,000 • Onsite

About The Position

The Tile Shop is seeking an Assistant Manager to build and develop a well-rounded team of Sales Associates. This role involves training and coaching employees on policies, procedures, and job duties. The Assistant Manager will proactively greet customers, develop lasting relationships, and sell tile and related products to exceed customer expectations. Responsibilities include learning and utilizing knowledge of all store and warehouse operations, leading by example to achieve sales goals, understanding the installation process and products to educate customers, tracking store sales goals, and providing customers with delivery status updates. Maintaining professional standards to protect The Tile Shop brand, developing schedules for Associates and Warehouse Personnel, and maintaining inventory accuracy are also key aspects of this role. The first-year income is expected to be between $60-75K at target.

Requirements

• Must have weekend availability
• 1+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

Nice To Haves

• Previous experience in a related field preferred

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Benefits

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short-Term Disability
• Long Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value-Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-Paid Legal Plans
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees