Assistant Manager Self Storage

US Storage Centers•Little Rock, AR
•Onsite

About The Position

US STORAGE CENTERS A Westport Properties Company Assistant Manager � Little Rock, AR (Cunningham Lake Rd. & Green Mountain Dr.) Full-time, 40 hours/week | $15.00- 16.00/hour | Monday-Friday 9:30 AM - 6:00 PM, Saturdays 8:30 AM � 5:00 PM | Closed Sundays Your retail, restaurant, hospitality, or military experience translates directly to self-storage � and here, it comes with stability, benefits, and a real path to grow. Westport Properties / US Storage Centers is a top-10 self-storage management company with over 10 million rentable square feet and hundreds of locations nationwide. Over 60% of our field leadership was promoted from within. We invest in our people because that is how we build great facilities.

Requirements

  • Customer-focused with a positive attitude and strong work ethic
  • Comfortable with basic computer and office skills
  • Good communicator � written and verbal
  • Self-starter who can work independently and stay organized
  • Prompt and punctual, with strong time-management skills
  • Available to work weekends (Saturdays required)
  • Valid driver's license and reliable transportation
  • Must have a Real ID or Passport for air travel (effective 5/7/25)
  • High school diploma required
  • This role involves a mix of office and outdoor work.
  • You will sit or stand for extended periods, walk the property daily, and occasionally lift up to 50 lbs.
  • You should be comfortable working in varying weather conditions.
  • This person will travel to our national Training Center in San Antonio, TX for their first week of the job (expenses paid for by company).
  • Must have a Real ID or Passport for air travel.

Nice To Haves

  • some college preferred
  • Prior retail, hospitality, restaurant, or self-storage experience is a plus

Responsibilities

  • Drive sales, marketing, and occupancy at the facility
  • Deliver outstanding customer service � phone, walk-in, and online inquiries
  • Show, rent, and clean units; sell packing and moving supplies
  • Manage delinquencies through scheduled outreach (calls, letters, invoices)
  • Handle daily office operations: open/close, petty cash, bank deposits, reporting
  • Maintain a clean, safe, and secure property � including light maintenance, lock checks, and daily inspections
  • Assist with auction prep as required by law
  • Maintain organized tenant documentation

Benefits

  • medical, dental, vision, life insurance
  • Paid vacation, sick time, and holidays
  • 401(k) eligibility + employer match
  • Multiple bonus programs tied to property performance
  • No late nights � office closes at 6 PM
  • Safe, clean, air-conditioned work environment
  • Clear career path: Assistant Manager to Property Manager, to District Manager and beyond
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