Assistant Manager

Domino's Franchise•Lilburn, GA

13h

About The Position

The Assistant Manager leads the store team during their shift and is responsible for shift operations, including cost, inventory, and cash controls and customer relations. The role sets an example by following company policies and procedures and encouraging the crew to do the same. The Assistant Manager helps lead the team toward sales and service goals and supports staffing, paperwork, food management, scheduling, image standards, store cleanliness, marketing, and profitability. The position also involves customer service, order processing, food preparation, inventory tasks, and operating and maintaining store facilities and equipment. Delivery-related duties include navigating to addresses and carrying products to delivery sites.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license.
Must have access to an insured vehicle that can be used for delivery.
Must have one year of driving history.
Must pass a Criminal Background Check.
Must pass a Motor Vehicle Record Check and meet company-specific standards.
Ability to direct activities, perform repetitive tasks, and work alone or with others and under stress.
Ability to meet strict quality control standards and coordinate with coworkers and customers.
Ability to analyze and compile data and make sound, ethical decisions in a timely manner.
Ability to read maps, locate addresses in the designated delivery area, and navigate diverse terrain, including multi-story buildings, private homes, and other delivery sites.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to use a computer keyboard, touch screen, and foot-paddle.
Ability to perform the physical activities described, including standing for most of the shift, walking, lifting or stacking supplies weighing up to 50 pounds, occasional crouching, squatting, stooping, bending, and using stairs.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Oversee everything that happens during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all company policies and procedures and expect the crew to do the same.
Lead the team toward sales and customer service goals.
Handle staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Direct activities, coordinate with coworkers and customers, and make timely, sound, ethical decisions.
Greet customers enthusiastically, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to delivery addresses and delivery sites while carrying products.
Perform basic arithmetic and make correct monetary change.