About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. This role involves overseeing daily operations, ensuring guest satisfaction, managing staff, and maintaining the theatre's facilities and equipment.

Requirements

  • At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or potential leadership/management skills subject to VP approval.
  • Must be of legal age to sell and serve alcohol if assigned duties include selling/serving alcohol.
  • Must complete any legally required state or local training and obtain the required certificate for alcohol service.
  • Must complete Regal Responsible Beverage Server training on Regal Online University.
  • Good public speaking skills.
  • Effective communication in both oral and written form with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations with speed and accuracy, and identify and correct errors.
  • Ability to identify problems, gather relevant data, and note possible causes.
  • Ability to evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
  • Ability to take action beyond what is necessarily called for and perform tasks with minimal supervision.
  • Ability to perform under pressure and/or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs (e-mail, word processing, spreadsheets).
  • Ability to operate copiers and other office equipment.
  • Ability to devise and access different filing systems and maintain attention to detail.
  • Ability to use tools and equipment with dexterity and perform mechanical tasks as necessary.
  • Ability to interface effectively with customers, the public, and co-workers.
  • Ability to exhibit sensitivity to the feelings of others.
  • Ability to establish goals, budget time, and set priorities.
  • Directly supervises an unspecified number of employees.
  • Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
  • Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and disciplining employees.
  • As directed by the General Manager, responsibilities may include interviewing and hiring.

Nice To Haves

  • Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
  • Have completed or in the process of completing the management certification program.
  • Have reviewed and understand the ROM.

Responsibilities

  • Upholding and administering all theatre policies.
  • Training, developing, coaching, and supervising non-management employees.
  • Performing all staff positions as required.
  • Operating all projection and audio-visual equipment, including hardware, software, and film handling.
  • Ensuring required alcohol certification and training are current where applicable.
  • Monitoring risk management, including employee and patron safety, loss prevention, and accident reporting.
  • Ensuring guest satisfaction.
  • Counting, depositing, and reconciling all daily receipts.
  • Supervising theatre maintenance, performing minor repairs, and coordinating major maintenance.
  • Marketing and promotions of feature film engagements.
  • Scheduling movie show times and ensuring timely delivery of show times.
  • Administering all applicable Human Resources paperwork and upholding company policies.
  • Controlling costs, including purchasing and ordering concession and café stock, and managing inventory.
  • Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees (with oversight and consultation).
  • Reading and understanding training materials on topics such as sexual harassment and discrimination.
  • Performing additional duties as assigned by the General Manager or other senior manager.

Benefits

  • Free movie passes
  • Discounted concessions
  • 401(k) retirement plan with company match (eligibility after age 21 and six months of service)
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