Assistant Manager (01426) - 3900 South 7th Street

Domino's Franchise•Louisville, KY

4d•Onsite

About The Position

We're looking for an enthusiastic and dedicated Assistant Manager to join our team at our 3900 South 7th Street location in Louisville, United States. In this pivotal role, you'll work alongside our Store Manager to drive operational excellence, foster a positive team environment, and deliver exceptional customer experiences. As an Assistant Manager, you'll be instrumental in maintaining our high performance standards while supporting the growth and development of our team members.

Requirements

Proven experience in customer service, preferably in the retail or food service industry
Demonstrated leadership skills with the ability to motivate, manage, and develop team members effectively
Excellent communication and interpersonal skills with the ability to build strong relationships
Strong proficiency in basic mathematics, problem-solving, and analytical thinking
Flexibility to work varied hours, including evenings, weekends, and holidays as needed
Physical capability to lift up to 25 pounds regularly and stand for extended periods
Proficiency with point-of-sale (POS) systems and basic computer skills
Exceptional time management and organizational abilities
Proven ability to remain calm, focused, and decisive under pressure
Strong commitment to maintaining a clean, safe, and secure work environment
Experience with inventory management and financial reconciliation
Conflict resolution and de-escalation skills
Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people.
A clean driving record and the ability to pass a Motor Vehicle Record check.
You will also need access to reliable vehicle that is insured and have a valid driver's license
You have to be at least 18 years old.

Nice To Haves

High school diploma or equivalent (preferred)
Food safety certification or willingness to obtain (preferred)
Resilience and adaptability in responding to operational challenges
You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.

Responsibilities

Oversee daily store operations and ensure strict adherence to company policies, procedures, and safety standards
Lead, motivate, and mentor team members to achieve performance goals while fostering a collaborative and inclusive work environment
Address customer inquiries, complaints, and feedback with professionalism, empathy, and efficiency to ensure satisfaction and loyalty
Manage inventory control, stock rotation, and ordering processes with analytical precision
Maintain store cleanliness, organization, and visual merchandising standards to create an inviting customer experience
Process customer transactions accurately and efficiently while managing cash handling and financial record-keeping
Train and develop new team members through comprehensive onboarding and ongoing skill development
Support the Store Manager in analyzing sales data, identifying trends, and implementing strategies to achieve revenue targets
Implement and maintain rigorous safety and security procedures to protect team members and customers
Adapt quickly to changing priorities and manage multiple responsibilities in a fast-paced, dynamic environment
Analyze operational metrics and provide transparent feedback to drive continuous improvement