Assistant Manager

World Market•Englewood, CO

17h•Onsite

About The Position

For over 60 years, World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards. Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals.

Requirements

Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Ability to plan and prioritize according to the needs of the business
Strong sense of urgency
Attention to detail
Creative problem solving
Sound decision-making skills
Effective delegation skills
Ability to execute daily priorities efficiently
Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
Minimum age: 21 years

Responsibilities

Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
Consistently exemplify, maintain, and foster the culture and values of World Market
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
Utilize all company tools and training resources to educate and validate team execution of key business functions
Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Benefits

Flexible scheduling that supports your lifestyle & work-life balance
Up to 30% shopping discount on our unique finds for you and your designated shopper
Wellness resources to be and do your best
Anniversary and recognition programs that celebrate you
Hands-on training for career growth made for you
Medical, Dental, and Vision Insurance
Prescription Drug coverage
Life Insurance
Flexible Spending accounts
Commuter Benefits
Employee Assistance Program
401(k) retirement savings plan after three (3) months of service
Paid sick leave