Assistant Manager (01432) - 6803 Southside Dr.

Domino's Franchise•Louisville, KY

About The Position

Domino's Pizza is seeking an enthusiastic, customer-focused Assistant Manager for its 6803 Southside Dr. location in Louisville. The Assistant Manager supports daily store operations and the store manager, helps the team meet performance goals, and contributes to operational excellence and exceptional customer experiences. The role involves leading a shift team of 3 to 15 people in a fast-paced environment and creating a positive, inclusive workplace. The Assistant Manager may perform a range of operational tasks, including opening and closing the store, customer service, food preparation, order taking, inventory management, cash handling, staff training, and marketing support. The stores operate every day of the year, so the role requires willingness to work evenings, weekends, and holidays as needed. Applicants must be at least 18 years old and have a valid driver's license, access to a reliable insured vehicle, and a clean driving record that meets the requirements of a Motor Vehicle Record check.

Requirements

Experience leading a team; the role manages a shift staff of approximately 3 to 15 people.
At least 18 years old.
High school diploma or equivalent.
Valid driver's license, access to a reliable insured vehicle, and a clean driving record; must be able to pass a Motor Vehicle Record check.
Strong mathematical, analytical, and problem-solving skills.
Excellent customer service, interpersonal, and communication skills.
Proficiency in cash handling, basic financial management, and maintaining financial records.
Ability to multitask and work effectively in a fast-paced, high-pressure environment.
Team management, organizational, attention-to-detail, and time-management skills.
Proficiency with point-of-sale systems and basic computer applications.
Ability to make quick, decisive decisions while maintaining composure.
Ability to lift up to 25 pounds regularly and stand for extended periods.
Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
Ability to work independently and collaboratively, with an empathetic approach to conflict resolution.
Positive attitude, resilience, and willingness to lead by example.

Nice To Haves

Leadership experience in food service or retail management.
Knowledge of food service practices, standards, and food safety compliance.
Experience with inventory management and supply chain coordination.

Responsibilities

Oversee daily store operations, including opening and closing procedures, while maintaining efficiency and company standards.
Manage, motivate, mentor, train, and coach team members to meet performance targets and foster a positive workplace.
Handle customer inquiries and resolve issues promptly and professionally.
Ensure compliance with food safety standards, health regulations, and company policies.
Assist with inventory management, supply ordering, stock rotation, and resource allocation.
Monitor cash handling procedures, financial records, and reconciliation processes.
Collaborate with the store manager to develop, implement, and evaluate marketing strategies and promotional campaigns.
Maintain a clean, organized, and safe work environment.
Assist with operational tasks such as answering phones, taking orders, and preparing food.
Analyze operational metrics and provide insights to improve performance and decision-making.
Lead by example through punctuality, high standards, resilience, decisiveness, and a positive attitude.