Assistant Manager Dylans Pizza Cinnamon Shore

Legacy Ventures•Port Aransas, TX

4d•Onsite

About The Position

Dylan's Pizza is seeking an experienced and energetic Assistant Manager for their location in the resort community of Cinnamon Shore, TX. This role is responsible for managing daily restaurant operations, ensuring financial and human resource goals are met, and maintaining brand standards. The Assistant Manager will also oversee the physical condition of the restaurant and protect company assets. This position provides professional leadership to front-of-house personnel, supervises the dining area to ensure high-quality service and guest satisfaction, and enforces company HR policies and procedures. Training and development of staff are key components, as is identifying and interviewing potential hires. The role also involves participating in equipment and facility maintenance to ensure a safe working and customer environment.

Requirements

Strong quality and consistency orientation required.
Computer proficiencies in Excel, Word, Outlook required.
Ability to memorialize standards, best practices, recipes and SOPs.
Able to lift 25-35 lbs on a regular basis.
Able to stand, walk and climb stairs 90% of the shift.
Strong to excellent communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Must be flexible to work evenings & weekends, as needed.

Responsibilities

Managing the daily restaurant operations to achieve planned financial and human resource goals.
Operating within Company and brand standards.
Maintaining the physical condition of the asset and protecting the owners assets.
Assisting in the management of the daily operations of the restaurant.
Providing professional leadership and direction to front of the house personnel.
Supervising the dining area to provide the highest quality of service and guest satisfaction.
Ensuring all staff members perform their job duties to the company standard.
Communicating and enforcing HR policies and procedures consistently.
Training or monitoring the training of staff members, providing guidance and feedback.
Identifying, interviewing, and presenting quality candidates to the Assistant General Manager for hire.
Participating in maintenance of equipment, facility, and grounds through a preventative maintenance program.
Providing a safe working and customer environment with safe work behaviors and action plans.
Preparing daily production list and floor chart.
Ensuring all staff complies with assigned shifts and attendance policies.
Verifying that kitchen staff follows all recipes and portion servings correctly.
Keeping bar, dining area, office, and storage areas clean and organized.
Receiving food and alcohol orders using procedures as directed.
Knowledge of all preparation methods, ingredients, portion size for all menu items offered.
Setting excellent customer service by following guest service standards.
Actively participating as a member of the management team.
Managing and motivating all staffing levels throughout shift.
Performing additional responsibilities as requested by the GM or AGM.
Consistently applying all alcohol serving procedures with regard to beverage service standards, awareness standards, and ID policy.