Assistant Manager

GSF Properties Inc.•Clovis, CA

5d•Onsite

About The Position

GSF Properties Inc. is seeking an Assistant Property Manager to join our team in Clovis, CA. This role supports a 266-unit conventional multifamily community and works closely with the Community Manager to ensure smooth daily operations and a high level of resident satisfaction. In this role, you will support the day-to-day operations of the community, including processing applications, coordinating move-ins and move-outs, preparing and revising estimates, and managing Avid invoicing. You will assist with leasing activities such as tours and answering phones, coordinate service requests, and provide excellent customer service by addressing resident inquiries and concerns. The ideal candidate is detail-oriented, organized, and experienced in multifamily property management.

Requirements

1+ year of property management or related experience
Experience with leasing and resident support
Strong customer service and communication skills
Self-motivated and able to work with minimal supervision; friendly, reliable, and trustworthy
Basic computer skills, including property management software and Microsoft Office
Well organized with the ability to manage multiple tasks effectively
Able to work independently and collaboratively as part of a team
Availability Tuesday–Friday (9:00 a.m.–6:00 p.m. summer hours; 8:00 a.m.–5:00 p.m. winter hours) and Saturdays from 10:00 a.m.–4:00 p.m.

Responsibilities

Collaborate with the Community Manager and Portfolio Manager to support overall community operations
Assist with rent collections by posting payments, following up on balances, enforcing policies, and supporting the collection process as needed
Support all leasing activities, including touring prospective residents, processing applications and assisting with lease renewals
Deliver excellent customer service by responding promptly and professionally to resident questions, concerns, and requests
Assist with move-ins, move-outs, and unit inspections to ensure a smooth resident experience
Support the day-to-day physical and financial operations of the community
Help maintain accurate resident files, ensuring documentation and compliance requirements are met
Ensure adherence to Fair Housing laws, company policies, and regulatory guidelines
Assist with accounts payable, including issuing purchase orders and processing invoices
Coordinate with maintenance and vendors to support service requests and community upkeep
Prepare reports, resident communications, renewal notices, and other documentation for the Community Manager
Conduct regular property walks to help maintain community standards and identify improvement needs
Support occupancy and resident retention efforts, including marketing and communication initiatives
Step in to assist with management responsibilities during the Community Manager’s absence