Assistant Manager (02900) - 407 E University Ave

Domino's Franchise•Urbana, IL

4d•Onsite

About The Position

We are seeking an enthusiastic and dedicated Assistant Manager to join our team at our location on 407 E University Ave in Urbana, United States. As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and supporting the store's success.

Requirements

Proven experience in customer service, preferably in the food service or retail industry
Strong leadership skills with the ability to motivate and manage a team
Excellent communication and interpersonal skills
Proficiency in cash handling and basic math skills
Ability to multitask and work efficiently in a fast-paced environment
Demonstrated problem-solving skills and decision-making abilities
Knowledge of food safety regulations and practices
Physical ability to lift up to 25 pounds and stand for extended periods
Flexibility to work various shifts, including evenings, weekends, and holidays
Proficiency in using point-of-sale systems and basic computer applications
High school diploma or equivalent
Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people.
A clean driving record and the ability to pass a Motor Vehicle Record check.
You will also need access to reliable vehicle that is insured and have a valid driver's license
You have to be at least 18 years old.

Nice To Haves

additional education or training in business management is a plus
Food handler's certification or willingness to obtain one
Positive attitude and commitment to delivering exceptional customer experiences
You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.

Responsibilities

Oversee daily store operations and ensure efficient workflow
Manage and motivate team members to maintain high performance standards
Handle customer inquiries and resolve issues promptly and professionally
Assist in training and developing new team members
Manage cash handling and financial transactions accurately
Maintain a clean and organized work environment
Implement and enforce company policies and procedures
Assist in inventory management and stock control
Collaborate with the store manager to achieve sales targets and improve store performance
Ensure compliance with food safety regulations and quality standards
Respond to and address customer feedback to improve overall satisfaction
Assist in creating staff schedules and managing employee hours