TA Truck Service Assistant Manager

Coffee Cup Fuel Stops • Summit, SD

7d • $25 - $30 • Onsite

About The Position

The Evening Assistant Manager of the TA Truck Service Center directs and coordinates evening operations of the truck service department by promoting a safe, efficient, and guest-focused environment. This position supports technicians and service advisors while helping ensure high-quality service, strong communication, and smooth shop operations during evening business hours.

Requirements

• Strong work ethic and leadership ability.
• Strong communication and problem-solving skills.
• Excellent customer service skills with a people-focused mindset.
• Ability to work in a fast-paced service environment.
• Ability to adapt to changing operational needs and priorities.
• Entrepreneurial mindset with strong attention to detail.
• Ability to understand and carry out oral and written instructions.
• Ability to maintain cooperative working relationships with team members, vendors, and guests.
• Demonstrate sensitivity to and respect for a diverse workforce and customer base.
• Must be able to properly lift, pull, and/or push up to 50 pounds.
• Must be able to stand and walk for extended periods during an eight (8) hour shift or longer as needed.
• Frequent standing, stooping, bending, reaching, and movement throughout the shop and service areas.
• Ability to work in varying temperatures and shop environments.
• Perform basic mathematical calculations and accurately complete paperwork and computer-based tasks.

Nice To Haves

• Mechanical or truck service experience preferred, but not required.
• Willingness to work a flexible evening schedule, including weekends and holidays as needed.

Responsibilities

• Oversee evening shift operations within the TA Truck Service Center.
• Support and guide technicians, service advisors, and team members throughout the shift.
• Help maintain workflow efficiency to minimize downtime for professional drivers and fleet guests.
• Assist with scheduling and labor management to align with operational needs and budget goals.
• Ensure excellent customer service is provided to all guests and drivers.
• Promote teamwork, accountability, and a positive work environment.
• Train, motivate, mentor, and develop team members to meet company and service standards.
• Ensure all Coffee Cup Travel Plaza and TA Truck Service policies, procedures, and safety standards are followed.
• Monitor shop cleanliness, organization, and overall appearance.
• Assist in safeguarding company assets, inventory, tools, equipment, and cash handling procedures.
• Ensure work orders, invoices, inspections, and required paperwork are completed accurately and timely.
• Work closely with vendors, parts suppliers, and internal departments to support shop operations.
• Help minimize controllable expenses through proper inventory handling and operational efficiency.
• Respond professionally and effectively to guest concerns and operational challenges.
• Complete additional duties and projects assigned by the General Manager promptly, cooperatively, and accurately.

Benefits

• Weekly pay
• 401(k) with company match
• Paid Time Off
• Premium pay for overnight shifts
• Opportunities for wage increases (after certifications & annual merit review)
• Scholarship opportunities for recent grads and children of team members (select locations)
• Employee Assistance Program (EAP)
• Coffee Cup Wellness Program
• Team recognition rewards
• Free birthday meal
• 50% shift meal discount
• Referral bonuses
• Years of Service gifts & bonuses
• Free coffee & fountain drinks while on shift
• Corporate Coaching for personal & professional growth
• Company-sponsored health plan
• Health Savings Account (HSA)
• Vision, Dental, & Life Insurance
• Flexible Spending Accounts (medical & childcare)
• Short-Term Disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed