Assistant Manager

Carters Inc.•Mississauga, ON

9d•Onsite

About The Position

As an Assistant Store Manager at Carter's, you will be the primary brand representative for growing families, assisting new parents and grandparents with baby essentials and preparing them for various parenting milestones. The role requires a leader who promotes a welcoming and inclusive environment, values and develops team skills, and stays informed on product styles, features, and benefits. Carter's Inc. is the largest North American apparel retailer for babies and young children, known for its quality products and a close-knit company culture. The company invests in employee training and development, fostering connections, teamwork, flexibility, and growth.

Requirements

Minimum of 1 year of retail or related management experience
A high school diploma
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Ability to stand or walk for extended periods of time; climb up and down a ladder
Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Nice To Haves

A positive and solutions-oriented mindset
Effective and professional verbal and written communication skills
Demonstrated leadership, supervisory, and customer engagement skills
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

Execute workforce management to ensure a genuine customer focus on the sales floor
Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
Foster a positive, safe, and inclusive environment for employees and customers
Consistently model service standards and omnichannel experience while coaching others to success
Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
Recognize exceptional performance and redirect employees when needed
Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
Build customer loyalty through Company sponsored programs
Reduce loss through a consistent level of customer service, education, and operational controls