Assistant Manager, Abbotsford

Fountain Tire • Abbotsford, BC

3d • CA$70,000 - CA$80,000 • Onsite

About The Position

Fountain Tire Abbotsford is seeking a motivated leader to join their team as an Assistant Manager. This role is ideal for experienced automotive and tire management professionals who are passionate about providing exceptional customer experiences and building strong community relationships. As a manager, you will be a leader and builder, thriving on innovation, business development, and outstanding customer service. Fountain Tire is looking for forward-thinking leaders dedicated to the continued growth of the company.

Requirements

• Minimum 3+ years of experience in the automotive industry required.
• Must have proven experience working with Commercial, Farm, & OTR tires.
• Completion of high school diploma or GED.
• Strong computer skills.
• Ability to set goals and achieve results.
• Ability to maintain a valid driver’s license and satisfactory driver's abstract.
• Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team.
• Organizational and time management skills in order to prioritize competing demands.

Nice To Haves

• Post-secondary diploma, degree, or certification is preferred.
• Previous experience as an assistant manager, service writer or service manager is an asset.
• Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.

Responsibilities

• Work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business.
• Focus on front counter customer service and sales utilizing previous automotive parts/service and wheel/tire experience.
• Recommend vehicle service, provide service quotes, and receive customer authorization for work to be performed.
• Share product knowledge and technical expertise to provide excellent customer service on the front counter.
• Assist with the completion of an annual budget, including forecasting revenue and expenditures, and accurately tracking budget numbers with attention to achieving operational benchmarks.
• Assist with the recruitment and development of a team of Associates dedicated to providing a superior customer experience.
• Supervise and motivate associates to ensure maximum productivity.
• Ensure all safety policies and procedures are implemented.
• Assist in inventory management through documentation processes and annual inventory counts.
• Assist in identifying and following up on outstanding accounts receivable/credit clients.
• Ensure store associates have completed all assigned training, providing feedback and reinforcement as required.
• Attentively handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions.

Benefits

• Competitive compensation: $70,000-$80,000 per year
• Comprehensive health, dental, and vision benefit programs for you and your family
• RRSP program with company matching
• The chance to learn and grow with Fountain Tire’s DRIVE program
• Recognition and incentives for your contribution to the organization
• Policies and programs that support a balanced lifestyle
• Discounts for you and your family on tires, parts, and services at all Fountain Tire locations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED