Assistant Manager

The Parking Spot • Columbus, OH

6d • Onsite

About The Position

The Parking Spot is the largest near-airport parking company in the United States with over 40 locations nationwide and over 2,000 team members. The company offers an Employee Ownership Program, providing team members a financial stake in the company's success. The Parking Spot fosters a culture of support, fun, and camaraderie, aiming to be innovative in the parking industry. It operates with a nationwide reach but maintains a small business feel, offering career growth opportunities. The company emphasizes leveraging people and technology to deliver a superior product, outshine competitors, and find creative solutions.

The Assistant Manager role is crucial to the operations leadership team, supporting the General Manager in daily facility operations. This role involves overseeing the facility and fleet, and assisting with hiring, training, and managing staff. It is a fast-paced, customer-facing position where individuals are empowered to act as owners of their facility. The Assistant Manager position is viewed as a stepping stone to management roles within The Parking Spot, with a high promotion rate to General Manager.

Requirements

• Bachelor’s degree or relevant management experience
• Ability to work a varied and flexible schedule
• Ability to prioritize work and promptly follow directions
• Excellent English communication (verbal / written) and interpersonal skills
• Strong analytical skills to gather and summarize data for reports
• Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s license
• Must be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/or state regulations

Responsibilities

• Oversees the physical condition and appearance for the facility and fleet
• Monitors the performance of employees within a shift to ensure operational standards are met
• Trains employees to perform their specific responsibilities
• Completes assigned projects relating to operational improvements, maintenance and shuttle repair
• Successfully handles any and all customer service issues that may arise
• Enforces all company policies and procedures as set forth in the Employee Handbook
• Must be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shift
• Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles
• Performs additional duties as reasonably requested by Management

Benefits

• Participation in and financial benefit from our shared employee ownership program
• Career development and growth opportunities
• Consistent schedules
• Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
• Paid Time Off, Vacation Pay, and Paid Holidays
• Annual discretionary bonus program
• Team oriented, fun and friendly work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree