Assistant Manager
About The Position
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
Requirements
- Previous hands-on experience as a mechanic or management experience in a similar environment.
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
- Experience in coaching, training, and developing colleagues in the moment.
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience).
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.
- Bring your own set of tools.
- Excellent verbal and written communication skills.
- IT proficient, with the ability and willingness to learn in-house systems.
- Strong organisational and time management skills.
- Full, valid driving licence.
Responsibilities
- Provide productive management and leadership alongside the Centre Manager.
- Drive profitability with a firm focus on the customer's journey.
- Divide time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.
- Help drive business performance.
- Maintain compliance with Health & Safety standards.
Benefits
- On-target earnings up to £39,757
- Comprising a base salary of £29,081 - £32,957
- An uncapped monthly bonus scheme with average additional earnings of £6,800 per year.
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- Access to hybrid training plus the ATA & MOT Tester Qualifications.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
