Assistant Manager (Retail/Storage) - SC13

Prime Storage Group • Summerville, SC

18h • $17 - $19 • Onsite

About The Position

Join Prime Storage Group as an Assistant Manager at a self-storage facility. This customer-facing role includes renting self-storage units, parking spaces, and related products; selling merchandise and moving products; and assisting customers with unit sizing. The Assistant Manager builds customer relationships, provides exceptional service, and supports sales performance. The position also involves payment processing and collections, daily bank deposits, resolving customer issues, and maintaining the property's cleanliness, appearance, and condition.

Requirements

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High school diploma or GED.
• Excellent interpersonal and communication skills, in person and over the phone.
• Ability to work effectively independently and as part of a team.
• Technical aptitude and ability to learn new applications and point-of-sale systems.
• Proficiency with Microsoft products such as Outlook.
• Physical ability to perform routine maintenance duties daily, including walking the property, maintaining cleanliness in bathrooms, the office, and hallways, weeding, operating power tools, changing light bulbs, and other maintenance-related tasks.
• Ability to lift 50 pounds.
• Valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
• Deliver daily bank deposits accurately and on time.
• Upsell moving products and assist customers with unit-sizing decisions.
• Greet customers promptly, enthusiastically, and professionally.
• Understand and communicate property features and benefits to customers.
• Resolve customer issues in a timely and effective manner.
• Deliver exceptional customer service and contribute to positive customer reviews and feedback in line with company standards and performance expectations.
• Ensure company cleanliness and appearance standards are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.

Benefits

• Healthy work/life balance; most facilities are closed by 6:00 p.m. and on Sundays.
• Competitive pay and bonus opportunities.
• Health, dental, life, vision, short-term disability, and long-term disability insurance.
• 401(k) program with company matching.
• Paid time off and paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED