Assistant Manager - Old Scratch Pizza (Troy)

Edible Holdings•Troy, OH

4h•$0 - $45,000•Onsite

About The Position

The Manager in Training will have the opportunity to learn the processes and values of Old Scratch Pizza while utilizing their previous restaurant knowledge and skills. They will gain hands-on experience in directing and overseeing the daily operations of the restaurant, preparing them to eventually manage all aspects of the restaurant independently. This role provides an immersive experience in a fast-paced environment that prioritizes exceptional hospitality, food quality, and clean operations. The Manager in Training will work closely with current General Managers, Assistant Managers, and the Operations Management Team to meet business objectives and foster a positive work environment. Previous restaurant management experience is a must for this role, and depending on experience, the Manager in Training could potentially move into a General Manager, Assistant Manager, or Traveling Manager position within the company.

Requirements

A minimum of 2 years of experience in the restaurant industry
Must be at least 21 years of age
Ability to work flexible hours, including evenings, weekends, and some holidays
Excellent communication, leadership, and customer service skills
Ability to manage a team and delegate tasks effectively
Strong organizational and time management skills
Ability to multitask and handle a fast-paced work environment
Basic computer skills and experience with restaurant POS systems
Ability to work long hours during peak periods

Nice To Haves

Previous restaurant management experience is a must for this role
Strive to exhibit kindness towards your team, our guests, our business partners, our community, and our planet.
Exceptional at serving others.
Goal is to improve the lives of our employees, our guests, and our community.
Demonstrate integrity not only in your own work, but also by supporting your teammates' opinions and ideas.
Vibe with the saying that “anything worth doing, is worth doing right”.
Show willingness for continuous improvement for systems, ingredients and recipes, facilities, financial performance, and within yourself.
Have a giving spirit: We share our good fortune with our local community.

Responsibilities

Assist in managing daily operations to ensure smooth functioning and achievement of business objectives
Engage in coaching, mentoring, and training team members to ensure high levels of productivity, efficiency, and customer service
Monitor inventory levels, conduct regular audits, and maintain accurate records to ensure adequate supplies and minimize waste
Uphold and enforce strict standards of food quality, cleanliness, and safety to ensure compliance with health department regulations and company policies
Maintain a positive work environment by resolving conflicts and promoting employee morale and engagement
Assist in managing and maintaining relationships with suppliers, vendors, and contractors to ensure timely delivery of goods and services
Participate in performance evaluations of staff members and provide constructive feedback
Engage with guests to foster relationships and ensure a hospitality-driven experience
Proactively anticipate and manage staffing shortages, food quality, and service issues
Help guide completion of employee tasks
Serve food and beverages to guests with exceptional hospitality
Ensure adequate staffing for fluctuating business needs through scheduling
Learn how to manage food, labor, and operational costs associated with running the business
Attend all scheduled employee meetings and education events
Monitor employee and guest activities to ensure liquor regulations are obeyed
Achieve advanced competency at all roles and stations throughout the restaurant
Confer with directors and owner on strategic planning and business development
Contribute to the development and refinement of the restaurant’s operational strategies
Aid executive team in project discussions to enhance operational effectiveness and guest satisfaction