Assistant Manager - Los Angeles, CA

LAZ Parking California • Los Angeles, CA

20h • Onsite

About The Position

Come join one of the largest and fastest growing parking companies in the country! When it comes to parking, we’re the experts! Laz Parking has so many opportunities to grow, below are the details of this exciting role!

Requirements

• High school diploma or GED required.
• Minimum of 3 yrs experience in a supervisor/management role.
• Strong customer service experience is required.
• Ability to communicate professionally and effectively.
• Able to work Overtime, days, nights & weekends as assigned or requested.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions, and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent teambuilding and interpersonal skills.
• Must have a friendly and can-do attitude.

Nice To Haves

• Parking industry experience is preferred but not required.

Responsibilities

• Oversee the Intercom clerks and booth attendant personnel, ensuring staff adheres to the rules of conduct, policies, and procedures.
• Scheduling, customer service, management, help manage self-park and/or valet operations.
• Mentors, guides and trains staff in day-to-day activities.
• Assist in establishing performance standards, recommending, and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer service satisfaction with friendly demeanor, can-do-attitude, and willingness to always help while remaining professional.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Responsible for running any reports related to daily incidents, data or other reports requested by management.
• Assists with periodic training as needed.
• Basic computer skills in the parking revenue control system (add/delete accounts, key in required information from monthly applications).
• Other related duties as assigned.

Benefits

• Employee Referral Program- $150
• Pay Active – On-demand access to earned wages, get up to 50% of your earned wages immediately.
• 401(k) with Employer Match
• Transit and Commuter Benefits in Select Markets
• Medical, dental, vision – 3 plan options!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED