Assistant Manager(02828) - 2255 E Division St

Domino's•Diamond, IL

7d•Onsite

About The Position

Domino's Pizza in Diamond, United States is seeking an enthusiastic and dedicated Assistant Manager to join our team at our 2255 E Division St location. As an Assistant Manager, you'll play a vital role in driving the success of our store operations while delivering exceptional customer experiences. We're looking for a detail-oriented leader who is passionate about motivating team members, maintaining operational excellence, and fostering a collaborative work environment where every team member feels valued and supported.

Requirements

Proven leadership experience in a fast-paced retail or food service environment
Strong interpersonal and communication skills to effectively manage and motivate team members
Excellent customer service orientation with a friendly, positive, and empathetic attitude
Proficiency in basic math and strong problem-solving abilities
Demonstrated ability to multitask and prioritize effectively in a high-volume setting
Physical capability to lift up to 25 pounds and stand for extended periods
Flexibility to work various shifts, including evenings, weekends, and holidays
Basic computer skills for operating point-of-sale systems and other store technology
Strong time management and organizational skills to ensure efficient store operations
Proven ability to work well under pressure and adapt to changing circumstances
Experience with cash handling and financial management in a retail environment
Demonstrated ability to train, mentor, and develop team members
Knowledge of food safety compliance and quality control standards
Conflict resolution and problem-solving skills with a transparent and assertive approach

Nice To Haves

High school diploma or equivalent (preferred)
Previous experience in the pizza industry or food service sector (a plus)

Responsibilities

Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards
Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance
Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping
Interact professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptly
Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor
Assist in maintaining a clean, organized, and safe work environment that complies with food safety regulations
Collaborate with the store manager to implement company policies, procedures, and performance initiatives
Train and onboard new team members on store operations, customer service standards, and company expectations
Ensure compliance with food safety regulations and quality control measures to maintain product excellence
Analyze store performance metrics and contribute to achieving sales targets and operational goals
Demonstrate flexibility and resilience in adapting to changing situations and peak business periods
Foster an inclusive and supportive team culture that encourages open communication and continuous improvement