Assistant Manager

STIIIZY•Santa Barbara, CA
•Onsite

About The Position

The Assistant Manager assists the General Manager in leading the retail team and overseeing day-to-day dispensary operations. The role calls for a strong example-setter who can motivate coworkers, foster teamwork and camaraderie, and keep communication at the forefront of team building. The Assistant Manager helps create an empowered, collaborative team; supports employees’ personal and professional growth; and ensures customer interactions reflect exceptional service and product knowledge. The position is full-time at $25.00 per hour and requires on-site work up to 40 hours per week. Overtime may be required depending on business needs. Applicants must reside in the state where the role is based and be authorized to work in the United States; the company cannot sponsor employment visas.

Requirements

  • Minimum age of 21.
  • At least 2 years of retail management experience.
  • Open availability to work mornings, nights, holidays, and weekends.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Must reside in the state where the role is based.
  • Must be authorized to work in the United States; employment visa sponsorship is not available.

Responsibilities

  • Create and promote a healthy team culture where employees feel empowered to work autonomously toward shared goals.
  • Lead and inspire team members to grow, learn, and develop personally and professionally.
  • Help build a team that upholds and delivers the company’s mission, vision, and goals to employees and customers.
  • Set an example of professionalism, integrity, and dedication.
  • Execute daily operations with meticulous attention to detail.
  • Work with team members to provide customers with exceptional service and product knowledge.
  • Collaborate with the General Manager to train and mentor staff and foster a high-performing, adaptable, and resilient team.
  • Implement inventory control practices to minimize shrinkage.
  • Oversee cash handling, register management, daily transaction reconciliation, and accuracy and security.
  • Collaborate with management to set and exceed sales targets, analyze performance metrics, and implement growth strategies.
  • Drive sales by setting targets, analyzing performance data, and implementing strategies to achieve goals.
  • Ensure compliance with local and state regulations and support ethical and legal dispensary operations.
  • Mediate and resolve customer and employee concerns and conflicts professionally.
  • Comply with HR policies and the employee handbook and maintain documentation of HR processes.
  • Assess floor leads and provide constructive feedback to support their development.
  • Partner with the General Manager to communicate and delegate goals, tasks, and responsibilities to the team.
  • Perform other duties as assigned.
  • Attend mandatory district meetings lasting 1.5 hours, held Mondays or Tuesdays, and store meetings lasting up to 1.5 hours, held Tuesdays or Wednesdays.

Benefits

  • Affordable insurance benefits, including health, dental, vision, disability, and life insurance.
  • Paid vacation.
  • Paid training.
  • Paid holidays.
  • Company-matched 401(k) plan.
  • Company-sponsored events and team-building activities.
  • Sample incentives when available.
  • Annual employee appreciation discounts on STIIIZY merchandise.
  • Employee discounts on already competitively priced products.
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