About The Position

The Assistant Manager, Trade Support, Middle Office (GWO) role contributes to the overall success of the Middle Office by executing individual goals and plans in support of team business strategies and objectives. The role ensures all activities comply with governing regulations, internal policies, and procedures. The incumbent is responsible for a broad array of operational duties including trade life cycle management, trade control, and client service tasks. Assistant Managers are expected to be individual performers, deliver top-quality output, and support the Manager in daily activities and projects. They may also be asked to instruct or guide junior team members and support the manager in performance management duties.

Requirements

  • 3 years post-graduate experience in industry or academia in in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation.
  • Solid knowledge/experience in banking/capital markets operations.
  • Excellent verbal and written communication skills and the ability to negotiate, influence and interact professionally with a diverse group of Front Office Users, QAs, Developers, and SMEs.
  • Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques).
  • Strong technical abilities including knowledge of basic software engineering principles and experience in (SQL, VBA, Access, Excel preferred), and a sound understanding of operational processes.
  • Result oriented, deadline driven, self-motivated.

Responsibilities

  • Operating independently, identifying and resolving issues with minimal oversight.
  • Capable and comfortable operating within tight deadlines, able to make quick decisions, and able to quickly learn about the business/issues, without necessarily having any prior direct experience with the subject matter.
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Champions a culture of continuous operational improvement by independently resolving highly complex, multi-faceted problems to meet the business needs across MO with a specific focus on creating tangible / measurable operational efficiencies. This involves opportunity identification, preparing proposals, defining business requirements and processes, developing, testing, conversion and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, and securing consensus and co-operations from users and senior management.
  • Performing daily operational activities in support of GBM business lines with a focus on trade life cycle management, Trade Control, and Client Service.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Support all products across Banking/GCM globally.
  • Support London and Toronto trading activity.
  • Negotiation with stakeholders to complete tasks within given deadlines.
  • Ensure speed and accuracy of support to the business.
  • Ensure data accuracy and completeness.
  • Follow Scotia’s policies and procedures to mitigate risk.

Benefits

  • Employee Referral Program – Potential Reward: $1,000.00
  • Competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship programs
  • Accessibility and Workplace Accommodations
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