Assistant Manager-Tire Shop

K & S Tire Recycling, Inc.•Chicago Heights, IL

1d•$17 - $20•Onsite

About The Position

Tire Headquarters is seeking an experienced, dependable, and customer-focused Assistant Manager to help oversee the daily operations of our tire shop. This is a hands-on management position. The Assistant Manager will be responsible for tire sales, customer service, invoicing and payments, employee supervision, used-tire inventory, and assisting with tire installation when needed. We are looking for someone who already understands the tire business. Previous tire shop experience is required. Saturday and Sunday availability is required for this position.

Requirements

Previous tire shop experience is required
Must have a strong understanding of used tires
Prior hands-on tire installation experience is required
Candidates must have experience with removing and installing wheels and tires, mounting tires, dismounting tires, balancing tires, inspecting tires before installation, properly inflating tires, and safely lifting and handling tires and wheels
Candidates must have previous tire shop experience and should be able to demonstrate knowledge of new and used tire sales, tire sizes and specifications, used-tire grading, tire mounting and dismounting, tire balancing, tire-changing equipment, customer service, and shop operations
Weekend availability is mandatory
Must be available to work both Saturday and Sunday as part of the regular work schedule
Must be able to lift and handle tires and wheels weighing up to 50 lbs
Must be able to bend, kneel, reach, push, pull, and lift throughout the workday
Must be able to work in an active automotive/tire shop environment
Must be able to safely operate tire-changing and balancing equipment
Must be able to assist employees with physical shop work when necessary

Responsibilities

Greet customers and determine their tire needs
Sell new and used tires
Recommend appropriate tire sizes and options based on customer needs
Answer questions regarding tire condition, pricing, installation, and availability
Provide professional and efficient customer service
Collect and process customer payments
Maintain accurate sales and payment records
Handle customer concerns and help resolve issues professionally
Assist with telephone inquiries regarding tire availability and pricing
Help develop repeat customers and maintain strong customer relationships
Grade and inspect used tires
Determine whether a used tire is suitable for resale
Identify tire sizes and specifications
Sort tires by size, type, condition, and quality
Properly organize used-tire inventory
Maintain an orderly tire storage system so inventory can be located quickly
Monitor inventory and communicate which tire sizes or products are needed
Remove and install wheels and tires
Mount tires
Dismount tires
Balance tires
Inspect tires before installation
Properly inflate tires
Safely lift and handle tires and wheels
Assist technicians during busy periods and should be capable of performing tire installation and balancing when necessary
Assist with supervising tire technicians and other shop employees
Help maintain employee productivity throughout the day
Monitor quality of work
Ensure customers are served efficiently
Address employee performance issues and communicate concerns to management
Maintain an organized and professional work environment
Ensure employees follow safety procedures
Assist with opening and closing responsibilities
Help ensure the shop is properly staffed and prepared for daily business