Assistant Manager : Terrain Park - Salary

Vail Resorts•Ludlow, VT

3d•$52,000 - $70,631•Onsite

About The Position

The Terrain Park Assistant Manager supports the daily operation, maintenance, and safety of all terrain parks and freestyle features. This position assists with supervision of Terrain Park Attendants, ensuring compliance with company standards, maintaining an exceptional guest experience, and supporting the planning, construction, and upkeep of terrain park features. The Assistant Manager reports to the Terrain Park Manager and works closely with the Mountain Operations team and other departments within the company to provide a reasonably safe and enjoyable freestyle environment.

Requirements

High school diploma or equivalent
2+ years of mountain operations experience
2+ years of supervisory experience
Valid Driver's License
Ability to operate snowmobiles and UTVs
Basic knowledge of Microsoft Office Suite
Excellent verbal and written communication skills in English
Familiarity with current terrain park trends and feature design principles
Expert level ski or snowboard ability
Flexibility with scheduling and ability to work mornings, nights, weekends, and holidays

Nice To Haves

Familiarity with Vail Resorts systems and procedures
Experience operating snow grooming equipment
Experience with metal fabrication and basic carpentry

Responsibilities

Assist the Terrain Park Manager with hiring, training, scheduling of terrain park staff
Serve as acting supervisor in the absence of the Terrain Park Manager
Assist with tracking labor, materials and supplies while maintaining accurate reporting and documentation related to terrain park operations
Supervise Terrain Park Attendants and provide coaching, performance feedback, and ongoing development
Assist with the development of the daily operational plan and ensure Terrain Park Attendants stay on task and have a regular presence in all terrain parks
Conduct regular inspections of terrain parks and features to ensure safety and quality standards
Maintain proper signage, fencing/park boundaries, and feature closures as necessary
Manage terrain park employee and guest safety through educational enforcement of company and department guidelines, policies, and procedures
Contribute ideas for feature design/layouts and lead Terrain Park Attendants through the park build and feature shaping process
Communicate and collaborate with snowmaking and grooming teams for quality control of terrain parks and terrain park features
Investigate incidents within the terrain park boundaries and assist with documentation and reporting
Address concerns raised by guests and/or Ski Patrol professionally and resolve issues promptly
Communicate clearly and effectively via 2-way radio
Support special events, freestyle competitions, and other departments as needed and as assigned