Assistant Manager, Sound Office

The New School•New York, NY

2d•$64,350 - $69,000•Onsite

About The Position

Parsons School for Design, a division of The New School, seeks an Assistant Manager of the Sound Office for the Making Center. The Making Center is a collection of more than 70,000 sq.ft. of labs, shops, studios, and open workspaces that provide curricular support for making across a broad range of mediums and disciplines, and support experimentation and interdisciplinary collaboration. The Assistant Manager should be a personable, proactive, detail-oriented individual who will become integral to the daily workings of the facilities within the Making Center, with the ability to learn new skills and technologies as needed. This is a fast-paced, dynamic environment that runs year-round. The Assistant Manager will interface with students, faculty, and staff to support multiple processes and equipment resources for all users in a range of making practices including sound recording studios, equipment resources, and media production studios. This is an exempt administrative position that reports to the Assistant Director of Sound & Filmmaking Operations.

Requirements

A Bachelor’s Degree and 3-5 years of relevant or professional experience within the industry.
Flexible schedule - ability to work non-traditional schedules that may include nights and weekends, in addition to scheduling shifts with semester changes.
Completion of university required staff trainings and necessary COF's for all Making Center Facilities within the first 6 months of employment.
Advanced knowledge of a variety of sound practices; be familiar with equipment and software related to current sound design practices - including: studio-based and experimental processes, digital input/output, and industry-standard software applications.
Experience maintaining, repairing, and troubleshooting equipment/tools.
Full technical knowledge of sound-based analog and digital technologies, including but not limited to monitors, microphones, control panels, preamps, mixers, media players, Mac mini(s), tablets, and other smart devices.
Understanding of working in a cross-platform (Windows and macOS) environment, with a working knowledge of large-scale hardware and software deployment, network systems, and color calibration/profiling.
Familiarity with Adobe Creative Cloud, Pro Tools, Avid, and Google Docs.
Excellent interpersonal, oral, and written communication skills, close attention to detail, and strong organizational and time management abilities.
Proven track record of working well with people from diverse cultural backgrounds, with a strong ability to support students working in an interdisciplinary manner from concept to fabrication.
A desire to learn new skills and processes related to Parsons Making Center initiatives.

Nice To Haves

Knowledge of Webcheckout or comparable equipment management systems a plus.
Knowledge of large-scale hardware and software deployments; Webcheckout or comparable equipment management systems a plus.

Responsibilities

Maintain a clean and safe working environment and uphold a respectful shop culture for students, faculty, and staff.
Oversee daily workings of the Sound Office, a major resource open to New School students supporting sound, video, and related equipment available for on- and off-campus check-out.
Management of full-time technicians and student workers, including interviewing, hiring, training, scheduling, tracking accountability, task assignment, scheduling/attending team and one-on-one meetings, and coordination and/or providing emergency coverage for unexpected absences.
Manage a fixed budget, including tracking, planning, and prioritization of expenses related to inventories, schedules, projects, and repairs.
Assist supervisor and Making Center Leadership with the following: Facility improvement projects, shows and installations, and special initiatives as needed. Hardware/software purchase recommendations as they pertain to the curriculum. Maintaining policies and systems for checkout, satellite store, scheduling, record keeping, and inventories, in addition to generating macro and micro levels of usage data and statistics - evaluating and updating these as needed.
Organize calendars and communications for facilities, including creation of website updates, shop signage, safety orientations, technical/instructional documentation for labs/equipment, workshops, class demos, deliveries, special events, and modified holiday hours.
Work across systems in the Making Center, connecting separate areas in order to streamline efficiency and communication.
Facilitate equipment repair and maintenance, including in-house repairs and coordination with external vendors to manage repair processes.
Adapt to changes in the work environment; adjust approach and prioritize competing demands as necessary.
Provide a high level of customer service, maintaining a positive and professional demeanor and attitude in all interactions with students, faculty, and staff.
Cultivate a diverse, inclusive, and welcoming learning environment with productive and positive workplace relationships.
Stay current with relevant technology and developments within the field.
Attend regularly scheduled Making Center staff meetings and perform other duties as assigned by supervisor.

Benefits

Comprehensive medical, dental, and vision coverage
Employee Assistance Program (EAP)
Retirement plan administered by TIAA
Qualified Transportation Expense Plan
Paid vacation and sick leave, with accruals starting on your first day
Paid holidays and floating holidays
Career advancement and professional development opportunities
Access to university programs, lectures, and events featuring world-renowned speakers and organizations
Tuition waiver benefit for eligible employees and dependents
Employee discounts with local vendors and service providers