Assistant Manager, Site Clean-up

Pacific National Exhibition • Vancouver, BC

5h • Onsite

About The Position

The Pacific National Exhibition (PNE) is seeking a talented individual to join their PNE Facilities & Maintenance Team as an Assistant Manager, Site Clean-up for the annual Fair. This seasonal, contract position (June – September) reports to the Manager of Facility and Venue Operations. The role involves assisting in the management of the Site Clean-up team, overseeing daily operations related to site/building/washroom cleanliness, garbage/recycling distribution and collection, and pre-Fair and post-Fair set-up and take down. The PNE is a non-profit organization with a mission to 'Deliver Memorable Experiences' and is committed to core values of Enthusiasm, Excellence, and Evolution.

Requirements

• Successful completion of Grade 12.
• Previous experience in customer service and/or operations within a related industry.
• Previous management/supervisory experience.
• Ability to function independently and under pressure.
• Ability to manage various projects at the same time.
• Advanced experience and proficiency with computer applications such as Microsoft Office, particularly Microsoft Word and Excel.
• Sufficient physical ability and stamina to spend extended hours walking and standing, often outdoors.
• Knowledge of the hazards and proper safety precautions for the clean-up of events.
• Strong commitment to guest services.
• Excellent interpersonal skills, perception and judgment for quickly resolving guests’ problems and disputes.
• Strong supervisory, communication, interpersonal and leadership skills.
• Strong planning, organizational, problem solving and administrative skills.
• Ability to foster effective working relationships with peers, subordinates, and the public.
• Must be available to work full-time hours from June 1st - September 30th.
• Must be able to work evenings, weekends, and extended hours/weeks as required.
• Candidates must undergo a Criminal Record Check.

Nice To Haves

• Knowledge of departmental Fair Policies.
• Familiarity with Playland and the Fair.

Responsibilities

• Work directly with current Assistant Managers in daily operations.
• Monitor staff work schedules in consideration of daily park traffic and weather changes.
• Assign and deploy staff to pre-determined site clean areas based on Fair grounds cleaning zones.
• Develop and implement a sign-out program for equipment such as Brooms, Dust Pans, Janitorial Carts, Tilt Trucks, Janitorial Keys, Radios.
• Ensure garbage collection educational packages for vendors are printed and distributed, and that vendors have adequate supplies.
• Ensure all department timesheets are completed and submitted on time.
• Maintain inventory levels of all required supplies.
• Maintain cleanliness of the Site Clean compound and equipment.
• Assist with the development and maintenance of departmental policies and procedures regarding onsite Guest Services operations.
• Enforce PNE policies & procedures; coaching, performance managing and disciplining employees as required.
• Handle guest complaints related to Site Cleanup and resolve them based on written and established guidelines.
• Maintain effective working relationships with superiors, other departments, subordinates, and the public.
• Perform other related duties as required.

Benefits

• Flexible work environment
• Health and wellness employee events
• Opportunity for free or discounted tickets to shows, events, sports games, and much more.
• Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
• Competitive compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED