Assistant Manager Security - MGM Yonkers

MGM Resorts International • Yonkers, MD

3d • $59,100 - $103,400 • Onsite

About The Position

The Assistant Manager of Security supports the safety and success of the casino by leading a team of Security and Peace Officers in delivering exceptional guest service while maintaining a secure and welcoming environment. This role ensures efficient staffing, compliance with gaming and state regulations, and the protection of guests, employees, and assets through proactive leadership, sound judgment, and swift response to any situation.

Requirements

• Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
• Possesses at least 2 years of direct security experience in a security leadership role in a high-end resort, casino environment, or law enforcement and/or military experience
• Must be available to work varied shifts including, weekends and holidays
• Is available to work Day, Swing, and or Grave shift, which is subject to change based on operational needs
• Can effectively communicate in English, in both verbal and written forms
• Has strong knowledge of verbal and written investigative reporting
• Is proficient in Microsoft Office Suite and security management software

Responsibilities

• Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage
• Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures
• Act as a liaison with the appropriate outside agencies during security incidents
• Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary
• Monitor and support security-related processing
• Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern
• Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes

Benefits

• Robust development programs
• Networking events
• Community volunteer initiatives
• Extensive health, dental, and vision insurance
• Retirement savings plan with company matching
• Wellness programs
• Exclusive discounts on hotels, entertainment, shopping, dining, travel, electronics
• Free on-site parking
• Complimentary meals from employee dining room

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed