About The Position

This role leads the implementation and delivery of cybersecurity tools and services across internal teams and external partners. It ensures effective day-to-day service operations, provides hands-on support, and proactively manages risks and issues. The position drives continuous improvement by identifying operational gaps and implementing security enhancements. It also manages cybersecurity projects end-to-end, including scope, timelines, and stakeholder coordination. In addition, the role contributes to developing and scaling new cybersecurity services while supporting team growth through hiring, onboarding, and capacity planning.

Requirements

  • Bachelor’s or Master’s degree in computer science, engineering, or a related field (advanced degree preferred).
  • CISSP, CISM, or equivalent cybersecurity certification plus.
  • Minimum 2+ years of experience in cybersecurity or IT leadership, with a proven track record in team leadership, strategic planning, and managing customer expectations.
  • Hands‑on experience with security engineering, including cybersecurity tool implementation, deployment, operational support, and service delivery across internal teams and partners.
  • Solid understanding of cybersecurity frameworks, and continuous improvement methodologies such as PDCA and Root Cause Analysis (RCA).
  • Organizational, communication, presentation, and negotiation skills, with the ability to clearly convey complex technical and risk topics and influence stakeholders.

Nice To Haves

  • advanced degree preferred

Responsibilities

  • Lead implementation of cybersecurity tools and services.
  • Provide guidance on best‑practice configurations, and coordinate technical clarifications with partner companies.
  • Oversee day‑to‑day cybersecurity service delivery across internal teams and external partners, providing hands‑on guidance as needed and proactively escalating risks or issues.
  • Identify service delivery and operational improvement opportunities.
  • Support and drive implementation of security enhancements.
  • Lead and coordinate cybersecurity projects end‑to‑end, managing scope, schedules, risks, and cross‑functional dependencies.
  • Collaborate in the design, development, and launch of new cybersecurity services, with the expectation to grow into a lead role responsible for service rollout, delivery, and scaling.
  • Support hiring, onboarding, and retention efforts in collaboration with recruiting and sales teams to build and maintain a skilled, motivated cybersecurity delivery team.
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