Assistant Manager, Sales Development

Kapitus

17d•Remote

About The Position

As an Assistant Manager, Sales Development Direct Sales you will support our senior management team in all direct sales functions. The ideal candidate will be well versed in the direct sales process, including specialized skills for qualifying merchants along with a well-versed understanding of Salesforce, NICE and other applications used by the direct sales organization. You will be called upon to coach, delegate and motivate team members. As a member of the management team your focus will be to inspire team members while ensuring productivity and quality performance in order to achieve our long-term company vision.

Requirements

Bachelor's degree preferred or equivalent work experience
1-2 years’ experience in sales or corporate management roles
Experience conducting performance reviews
Strong leadership, communication, and collaboration skills
Competency with CRM software, Salesforce is preferred
Knowledge of inventory management
Experience with dialer systems, NICE preferred
Ability to lead team-building initiatives

Responsibilities

Gain a complete understanding of specific goals, objectives, and targets
Liaise with the Sales Trainer to help build a well-developed and high-performing team that works together effectively
Collaborate with the team to ensure the company is providing consistently excellent service, and that the work environment is inviting
Set employee objectives to achieve and exceed company productivity and sales goals
Adhere to department policies and procedures, monitor team performance and report on progress to upper management
Inspire and create a motivating environment through coaching, mentoring, and enablement
Partner with senior manager to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
Meet regularly with senior manager to develop and report on strategic plans for team objectives
Aid senior managers in ensuring that all leads and opportunities are actively being followed up with
Fill in for senior managers as needed to oversee team members, coordinate schedules and lead management while adhering to targets
Monitor quality assurance, reporting any problems, incidents, or equipment trouble to senior manager
Assist in the hiring, performance management, and evaluation of team members and conduct monthly employee reviews
Will maintain some responsibility of a Sales Development Representative I to aide in business generation
Inspire and create a motivating environment through coaching, mentoring, and enablement
Provide opportunities to participate in both formal and informal developmental activities
Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results
Lead hiring, performance management, and compensation, and evaluation of team members
collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs

Benefits

Competitive Base Salary Range of $75,000
Incentive Commission Compensation Plan – earned monthly
Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools.
Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy.
Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
Paid Time Off and Sick Time.
Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.