Assistant Manager Retail
About The Position
Assist the Store Manager with all tasks necessary for efficient operation of the store. Responsible for management of retail store in managers absence. This role involves assisting in training, challenging, and motivating store personnel to achieve performance goals and foster an enjoyable work environment. The Assistant Manager will oversee sales floor activities, including salvaging, stocking, organizing, and maintaining cleanliness. They will also assist with ensuring adherence to store work procedures and documentation. Oversight of the donation area is also a key responsibility, including organizing, processing donations, and identifying items for e-commerce. The role contributes to creating an exciting shopping environment, maintaining the store (including opening and closing), and serving as a positive role model. Collaboration with store supervisors is essential for quantity and quality control of incoming product, processing, and movement to the sales floor. The Assistant Manager will also back up the cashier as needed and maintain a positive community image for Goodwill Industries of Greater Nebraska, fostering good relations with customers, donors, co-workers, and guests, while providing excellent customer service. Adherence to Goodwill Values Statement (Respect, Integrity, Compassion, Stewardship, Learning, Teamwork, and Entrepreneurial Spirit) and reporting of any wrongdoing or unethical conduct are critical. The role also ensures no employee is retaliated against for reporting or making a report of work injury, and embraces cultural diversity.
Requirements
- Two (2) years experience working with the public.
- Supervisory experience.
- Valid Nebraska drivers license and meet insurance requirements.
- Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation and telephone use.
- Ability to be independently mobile on all surfaces and situations, to move safely about the work area.
- Visual acuity, depth perception and field of vision within normal range.
- Have the physical stamina to work at least 8 hours per day.
- Need good verbal communication skills to be able to explain work procedures to workers, assigning tasks to them.
- Ability to make appropriate decisions based on the circumstances/facts at hand.
- Ability to interact and meet with people, cooperate with other workers in a pleasant and friendly manner, and deal with people in an effective way.
- Ability to count money and do math operations quickly and correctly.
Responsibilities
- Assist the Store Manager in training, challenging, and motivating store personnel.
- Oversight of and, as needed, assist with work performed on the sales floor (salvaging, stocking, organizing, cleanliness).
- Assist with ensuring all procedures related to store work activity are adhered to and documented.
- Oversight of and, as needed, assist with work performed in the donation area and donation center (organizing donations, processing, getting quality product to the floor, determining items for e-commerce).
- Assist the Store Manager in creating an exciting shopping environment.
- Maintain store, including opening and closing, as requested by manager.
- Serve as a positive role model to employees.
- Responsible for quantity and quality control of product coming into the store, product processing, movement of product to the sales floor, salvaging.
- Back up cashier as needed.
- Responsible for maintaining a positive image in the community for Goodwill Industries of Greater Nebraska and developing good relations with customers, donors, co-workers, and guests.
- Provide excellent customer service.
- Timely arrival at the workplace and consistent attendance.
- Perform work activities in conformance to Goodwill Values Statement.
- Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds.
- Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
- Ensure no employee is retaliated against in any way as a result of making a report related to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
- Welcome and embrace cultural diversity in all areas of Goodwill.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
