Assistant Manager Retail
About The Position
We're looking for an experienced retail leader who thrives in a dynamic environment, leads from the front, and understands that great operations start with great people. As the Assistant General Manager, you will help lead an airport retail location, supporting a team of supervisors and associates while ensuring an exceptional experience for every guest. This role is ideal for someone who enjoys being visible on the floor, coaching teams in real time, solving problems, and holding themselves and others accountable. If you're looking for a position where you can make an impact, build a strong team, and help drive results every day, we'd like to meet you.
Requirements
- 3+ years of retail management experience
- Experience leading teams, not just completing tasks
- Strong attendance, reliability, and follow-through
- Ability to coach performance issues and have difficult conversations when necessary
- A hands-on leadership style with a willingness to jump in wherever needed
- Strong organizational and problem-solving skills
- Ability to work flexible schedules, including weekends and holidays
Nice To Haves
- Lead by example rather than from an office
- Take ownership instead of waiting for direction
- Build trust through consistency and accountability
- Enjoy developing people and helping others succeed
- Stay calm under pressure and focus on solutions
Responsibilities
- Lead daily retail operations in a busy airport environment
- Coach, develop, and hold team members accountable to performance expectations
- Support hiring, onboarding, training, and retention efforts
- Ensure excellent customer service and operational execution
- Manage inventory, merchandising, cash handling, and compliance standards
- Partner with the General Manager to drive sales, staffing, and business results
- Serve as the leader on duty and make sound business decisions independently
- Foster a positive, professional, and team-focused work environment
Benefits
- Opportunity to lead a team in a unique airport environment
- Value leaders who are dependable, engaged, and committed to creating a great experience for both guests and employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
