Assistant Manager Retail
About The Position
Assist the Store Manager with all tasks necessary for efficient operation of the store. Responsible for management of retail store in manager's absence. This role involves training, motivating, and managing store personnel, overseeing sales floor operations including stocking and organization, and ensuring adherence to procedures. The Assistant Manager also assists with donation processing, creating an exciting shopping environment, maintaining the store, serving as a role model, controlling product quality and quantity, and providing excellent customer service. The position requires upholding company values, reporting any wrongdoing, and embracing cultural diversity.
Requirements
- Two (2) years experience working with the public.
- Supervisory experience.
- Valid Nebraska drivers license and meet insurance requirements.
- Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation and telephone use.
- Ability to be independently mobile on all surfaces and situations, to move safely about the work area.
- Visual acuity, depth perception and field of vision within normal range.
- Have the physical stamina to work at least 8 hours per day and be able to lift, carry, push, pull objects weighing up to 50#, frequently lifting 25#.
- Need good verbal communication skills to be able to explain work procedures to workers, assigning tasks to them.
- Ability to make appropriate decisions based on the circumstances/facts at hand.
- Ability to interact and meet with people, cooperate with other workers in a pleasant and friendly manner, and deal with people in an effective way.
- Ability to count money and do math operations quickly and correctly.
Responsibilities
- Assist the Store Manager in training, challenging, and motivating store personnel.
- Oversight of and, as needed, assist with the work performed on the sales floor which includes, but is not limited to, salvaging, stocking, organizing, and cleanliness.
- Assist with ensuring all procedures related to store work activity are adhered to and documented as required.
- Oversight of and, as needed, assist with the work performed in the donation area and donation center which includes, but is not limited to, organizing donations as they arrive, processing of and getting quality product to the floor in order to meet daily goals, determining items to be separated out for e-commerce, etc.
- Assist the Store Manager in creating an exciting shopping environment each and every day.
- Maintain store, including opening and closing, as requested by manager.
- Serve as a positive role model to employees.
- Responsible for quantity and quality control of product coming into the store, product processing, movement of product to the sales floor, salvaging, etc.
- Back up cashier as needed.
- Responsible for maintaining a positive image in the community for Goodwill Industries of Greater Nebraska and developing good relations with customers, donors, co-workers, and guests.
- Provide excellent customer service.
- Timely arrival at the workplace and consistent attendance.
- Perform work activities in conformance to Goodwill Values Statement.
- Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc.
- Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
- Ensure no employee is retaliated against in any way as a result of making a report related to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
- Welcome and embrace cultural diversity in all areas of Goodwill.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
