Assistant Manager, Retail & Production

Krispy Kreme•Waldorf, MD

9d•$23 - $25•Onsite

About The Position

Krispy Kreme is seeking Assistant Managers to inspire customer wonder and create a WOW experience for customers. In partnership with General Managers, Assistant Managers will provide overall support with shop operations, foster a culture of teamwork, develop staff members' abilities and competencies, and meet or exceed shop goals. The long-term objective for this role is to develop skills to become a General Manager.

Requirements

High school diploma or equivalent.
Five (5) years of experience in a job involving food service or retail industry.
Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
At least 2 years of management experience.
Must be 18 years of age or over.
Effective communication skills, both written and verbal.
Travel Requirements: 0-10%
Must be authorized to work in the US without sponsorship.

Responsibilities

Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
Maintain knowledge of products and current promotions.
Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
Maintain a high level of shop sanitation and cleanliness.
Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.