About The Position

To assist in organizing, planning and delivering business outcomes of the product and portfolio/optimization Services team through product lifecycle management. Directly supervise, support, guide and lead a product management/business optimization team that drives business demand intake, backlogs, and the creation and maintenance of portfolio, product, and solution roadmaps. Drive execution for the full lifecycle project implementation through agile delivery methods across the project portfolio. Partner with business, and technology teams on planning, and execution of activities across product domains with risk/control and process redesign mindsets. Considered a key contributor on complex technology and process redesign initiatives.

Requirements

  • Bachelor’s degree in Finance, Accounting, Computer Science, Information Technology, or related field
  • Significant experience in managing product vision, backlog, and road mapping to build and launch technology and process redesign
  • Significant experience in Agile principles and methodologies
  • Significant experience working on multiple priorities and driving solutions in a fast-paced working environment
  • Experience in researching, compiling, and documenting data, business processes, and workflow
  • Experience in applications and system/user performance testing
  • Significant experience managing cross-functional, multi-dimensional teams and projects of high complexity
  • Advanced skill effectively communicate technical and non-technical issues and information clearly and concisely to all levels of management and team members
  • Significant skill identifying and analyzing business requirements and recommending solutions
  • Significant skill developing and implementing programs in a leadership role
  • Significant organizational, research, analytical, problem-solving, planning and time management skills
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective verbal and written communication skills
  • Significant skill interacting with staff, management, and vendors, with diplomacy and thoughtfulness

Nice To Haves

  • Knowledge of Navy Federal functions, culture, operations, systems, and organizational objectives
  • POPM, PMP, or related certifications

Responsibilities

  • Assist in development, and retention for a high performing team of business transformation analysts, ensuring roles and career trajectories are well-defined and evolve as the organization transitions
  • Support technology strategy, establish priorities, and set goals for medium-to-large technology and process redesign projects that align with department/organizational objectives
  • Support planning and execution of the process and activities required for an Agile Release Train model
  • Empower team members by giving clear areas of ownership that align with product and portfolio objectives and business outcomes
  • Deliver aspects of the innovation process from ideation to implementation across product, technology, and business process domains
  • Analyze business needs and risks to develop and implement solutions that leverage modern, cloud systems and functionality.
  • Manage partnerships and collaboration with stakeholders to identify critical challenges, devise solutions, and facilitate the attainment of business objectives
  • Collaborate with business and technology stakeholders and partners to communicate vision, direction, and strategic objectives
  • Support development of system and business process analyses, feasibility studies, pilots, and implementation of applications and systems
  • Plan, manage, and provide overall leadership on highly visible projects and initiatives
  • Effectively communicate with staff, senior management, internal technology teams, and vendors/system providers regarding system implementations, enhancements, process redesign, and technology programs
  • Ensure new designs, changes, or enhancements to systems meet user requirement needs and ensure adherence to industry, regulatory, department, and enterprise standards
  • Manage business relationships, demand/resource planning, and prioritization of resources and initiatives
  • Support the design, analysis, development, testing, implementation, and maintenance of new or enhanced technology infrastructure and software that affect member services and operational functions
  • Evaluate the effectiveness of regulatory and industry practices, products, technologies, and vendor offerings
  • Provide technical knowledge in current and emerging technologies, trends, and practices
  • Propose new projects, configuration, systems architecture, systems integration, enhancements, outages, changes, and process improvements
  • Perform supervisory/managerial responsibilities
  • Perform other duties as assigned
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