Hospice Care, Assistant Manager, Patient Care

Northwell•Village of Westbury, NY

2h•$94,000 - $150,000

About The Position

The Assistant Manager, Patient Care manages team members, operations, and patient care activities of a patient care unit during an assigned shift. The role maintains a professional work environment that supports high-quality, patient- and family-centered care. The position provides leadership and direction to unit team members, supports department objectives, and promotes respectful, accountable, evidence-based, ethical, and compassionate practice. It also helps ensure that patient care delivery follows established models, professional standards, applicable regulations, and organizational policies. The role may contribute to performance reviews and employment decisions, educate team members on procedures and systems, and provide budget input to nursing management.

Requirements

Bachelor’s degree in nursing (BSN) required.
Current license to practice as a Registered Professional Nurse in New York State required.
Specialized certifications, as needed.
4–6 years of nursing experience required.
0–2 years of leadership or management experience required.

Nice To Haves

4 or more years of hospice care experience strongly preferred.
Experience with field supervision is a plus.

Responsibilities

Manage and lead team members, operations, and patient care activities within a patient care unit during an assigned shift.
Collaborate with team members and nursing management to develop methods, techniques, and analytical approaches to patient care.
Communicate, build consensus, and guide team members toward department objectives.
Promote and maintain high-quality, patient- and family-centered care in a healing environment.
Create a professional work environment that encourages respect, engagement, accountability, and optimal patient outcomes.
Promote appreciative inquiry and evidence-based, ethical, and compassionate practice.
Provide direction and guidance to patient care unit team members during an assigned shift.
May conduct performance reviews and provide input into hiring, promotions, and corrective actions.
Serve as a role model for clinical, educational, and leadership standards of professional practice.
Educate team members on new and existing department procedures and systems, including information systems and fiscal responsibility.
Provide input on department budget allocations to nursing management.
Ensure adherence to the established care delivery model and applicable scope and standards of practice.
Facilitate continual patient care unit compliance with JC, CMS, New York State, DOH, Public Health Law, HIPAA regulations, and System, hospital, and department standards.
Demonstrate core clinical competencies for the patient population overseen in order to supervise and provide direct patient care.
Maintain current knowledge of scope and standards of practice, healthcare legislation, and population health.
Interpret policies, procedures, and technical methods for team members.
Identify opportunities and recommend evidence-based strategies and solutions to improve patient care delivery and team effectiveness.
Perform related duties as required.