Assistant Manager, Packaging Quality Assurance (SAPB)

Boston Beer CompanyBreinigsville, PA
Onsite

About The Position

The Assistant Quality Manager leads the brewing/microbiology and/or packaging quality assurance functions. This role is responsible for leading a team of QA technicians to support a laboratory and production operation. The position requires technical expertise in Food Safety, Quality Management Systems, Laboratory Management, Processing (Brewing and Blending) Microbiology and Packaging. The individual in this role must be skilled at teamwork, cross functional influence and collaboration. The qualified candidate must be outgoing, flexible, energetic, results-oriented and have a passion for developing people and processes.

Requirements

  • Undergraduate Technical Science degree preferably Food Science, Chemistry, Biology, Microbiology, Engineering or Brewing Science
  • Minimum of 3 years of supervisory experience in food and beverage manufacturing industry
  • Minimum 1 year experience working in operations department (brewing, batching, blending, packaging or warehousing)
  • Experience with laboratory management
  • Ability to clearly articulate strategies, objectives, plans, concepts, philosophies and recommendations.
  • Experience managing analytical and microbiology laboratories
  • HACCP Certified, PCQI certified
  • Experience with statistical evaluation of production data, control charts etc.
  • Effective verbal & written communication skills
  • Ability to work with all levels of management in multi-functional departments.
  • Proven analytical, problem-solving, and project management skills.
  • Ability to be flexible and shift priorities in a constantly changing, fast-paced work environment.
  • Demonstrated ability to be successful in a collaborative team environment.
  • Comfortable taking leadership role and ability to effectively influence others.
  • Highly effective multi-tasker; resourceful with a “get-it-done, can-do” attitude.
  • Able to impact and effect positive change with a flexible, open-minded, positive approach.

Nice To Haves

  • Experience with GFSI, SQF preferred
  • MS or MBA a plus

Responsibilities

  • Managerial Responsibilities: The position has from 1-15 direct reports
  • Partner with manufacturing functions for example brewing, blending, packaging, warehouse, maintenance and engineering to implement and maintain and improve food safety and quality management processes and verify their effectiveness.
  • Ensure compliance with regulatory agencies including TTB, FDA, state and local authorities
  • Lead and/or facilitate the Brewery Food Safety and HACCP Teams
  • Lead verification and validation of HACCP program
  • Lead and manage team of Quality Technicians including ongoing performance and professional development
  • Supervise laboratory personnel and ensure accuracy and timeliness of results
  • Develop and support a culture of food safety and quality
  • Collect, review and interpret food safety and quality performance data to identify, correct non-conformances and support process improvement
  • Manage and coordinate the non-conforming process and make material and product dispositions
  • Perform regular verification of process efficacy through audits, verifications and coordination of external lab testing
  • Generate, interpret and distribute daily, weekly and monthly quality reports including KPIs
  • Provide technical expertise, support and troubleshooting for laboratory instrumentation and processes
  • Oversee laboratory inventory management process
  • Develop and maintain Standard Operating Procedures including laboratory and production QC checks
  • Develop and deliver training on new or revised processes and SOPs
  • Perform sanitation, GMP and process audits and ensure food safety and quality standards are met
  • Host third party regulatory, food safety, quality visits and audits
  • Perform material, ingredient and product evaluations including sensory evaluation
  • Lead and facilitate problem solving teams and improvement efforts using formal tools such as CAPA and/or RCA tools
  • Manage and track trials including observation, data collection, reporting and interpretation of results
  • Monitor consumer complaints and lead improvement initiatives
  • Evaluate test results on incoming materials or ingredients and partner with the supplier quality and procurement functions
  • Fill the role of other Assistant QA Managers and QA Manager during absences
  • Responsible for the hiring, onboarding, training, and retaining of engaged & high-performing coworkers.
  • Ensures that direct reports are provided with clear expectations & direction and are empowered and held accountable to achieve their goals and perform their jobs.
  • Builds a collaborative & results-oriented team by resolving conflicts as they arise, removing roadblocks, inspiring people to action, and helping the team to decide to change and/or make changes.
  • Provides regular and meaningful feedback to coworkers through development, coaching, and comprehensive performance reviews that focuses on learning, growth and continuous improvement.

Benefits

  • generous healthcare on day one
  • stock purchase plan
  • 401k
  • Tuition reimbursement
  • Fertility/adoption support
  • Free financial coaching
  • Health & wellness program and discounts
  • Professional development & training
  • Free beer!
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