Assistant Manager - Optical

National Vision•Peoria, IL

10d•$16 - $19•Onsite

About The Position

America's Best is part of National Vision, a leading optical retailer in the United States. The America’s Best brand is expanding with over 1,000 stores. Each store offers a combined experience of eyewear and eye care at a single low price. National Vision aims to make quality eye care and eyewear accessible and affordable for everyone. Assistant Eyeglass Managers are responsible for overseeing daily store operations, including personnel management and inventory control, to ensure a positive customer experience and maintain associate satisfaction. A key benefit is that all locations are closed on Sundays.

Requirements

Optical sales experience.
Supervising experience is preferred.
Proven ability to lead, coach and build associate relationships.
Sound understanding of store operations and standards for success.
Strong communication skills (both oral and written) for effective management of teams.
Exceptional customer service skills.
Strong organizational skills for planning work and continuously monitoring progress towards goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.

Nice To Haves

Supervising experience

Responsibilities

Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
Convey a commitment to providing outstanding customer service and ensure all associates do the same.
Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
Motivate associates to exceed performance standards.
In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.