Assistant Manager - Optical

National Vision•Parrish, FL

15h•Onsite

About The Position

Overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too. The Assistant Manager drives, monitors, and achieves profit, sales and performance goals according to National Vision standards. They monitor retail operating costs, budgets, and resources. They optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines. They identify areas of opportunity and create an action plan for improvement. They convey a commitment to providing outstanding customer service and ensure all associates do the same. They ensure quality standards are met. They ensure effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards. They supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensure the timely completion of day-to-day functions. They assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff. They lead and coach associates towards the attainment of sales and customer service goals.

Requirements

Optical sales experience.
Proven ability to lead, coach and build associate relationships.
Sound understanding of store operations and standards for success.
Strong communication skills (both oral and written) for effective management of teams.
Exceptional customer service skills.
Strong organizational skills for planning work and continuously monitoring progress towards goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.

Nice To Haves

Supervising experience is preferred.

Responsibilities

Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards.
Monitors retail operating costs, budgets, and resources.
Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
Identifies areas of opportunity and creates an action plan for improvement.
Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
Ensures quality standards are met.
Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
Leads and coaches associates towards the attainment of sales and customer service goals.