Assistant Manager, Operations

LFB•Florence, SC

5d•Onsite

About The Position

The Assistant Manager, Operations is responsible for overseeing various aspects of the donor center, ensuring compliance with regulations, managing personnel, and optimizing operational efficiency. This role involves developing action plans, managing inventory, constructing reports, and implementing recruitment campaigns to enhance production levels. The Assistant Manager also plays a key role in talent development, staff selection, and performance management, while maintaining a positive and professional demeanor and ensuring adherence to all company policies and procedures.

Requirements

Strong verbal and written communication skills
Must have above average problem-solving and decision-making abilities
Proficiency with computers
Must have explicit attention to detail
Must have excellent analytical skills, organization skills, and follow-up
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals
Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Nice To Haves

Preferably in a regulated industry

Responsibilities

Responsible for all aspects of the donor center in the absence of the Director of Center Operations Center
Ensures compliance with all federal, state, local, and company-specific rules, regulations, and practices related to the quality and safety of products, donors, and employee
Work with center leadership to develop action plans to maximize center efficiency
Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records
Determine the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center
Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis
Develop and implement active donor recruitment advertising campaigns to improve production levels
Manage and develop talent within the donor center. Participates in the selection of new staff for the donor center
Participate in the interviewing of center staff and assists in the selection of center staff
Work collaboratively with staff, peers, and management to achieve business goals. Communicate continuously and resolves conflicts proactively
Provide timely feedback on performance and initiates disciplinary action when necessary
Participate in the evaluation and review of center staff
Direct and monitor the performance of outside vendors
Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
Maintain an open line of communication with Management
Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
Other duties as assigned