Assistant Manager, Operations

GOAT Group•Fontana, CA

16h•$75,200 - $94,000•Onsite

About The Position

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.

Requirements

2-5 years experience managing a team in an operational setting
Must be analytical, possessing the ability to recognize issues and assess productivity
Excellent written and verbal communication skills, ability to transfer his/her views onto others
Highly organized individual with demonstrated attention to detail, and ability to train others
A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility
Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands
Must be able to lift and move boxes (up to 35 pounds)

Nice To Haves

Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources

Responsibilities

Understand Operations’ daily goals and needs
Proactively plan for all operational processes, appropriately scheduling and training associates
Open and close operational procedures of the warehouse
Manage supply inventory and supply replenishments
Monitor quality control of the inbound, outbound, verification, and support processes
Create and maintain clear and accurate operations documents/procedures for reference purposes
Track and troubleshoot order issues
Be an ambassador of GOAT’s Core Values
Assist in maintaining GOAT standards and promoting a positive on-site culture
Inspire employees and invest in their growth and development