Assistant Manager- Night Stock

Hy-Vee, Inc.•Rochester, MN

2d•$18 - $23•Onsite

About The Position

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Assists in supervising Night Stock employees. Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner. This role requires a helpful and engaged individual committed to supporting customers and colleagues, embodying the company's promise of 'a helpful smile in every aisle'.

Requirements

Must be 18+ years old.
High school diploma or equivalent experience.
Three to five years of similar or related work experience.
Ability to solve practical problems with a variety of variables and limited standardization.
Ability to interpret instructions.
Ability to solve arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence.
Ability to interpret written work instructions.
Ability to interview job applicants.
Ability to follow technical manuals.
Increased contact with people.
Ability to physically perform heavy work, including exerting up to 100 pounds of force occasionally, and in excess of 100 pounds of force to move objects.
Ability to see detail at near range with or without correction.
Ability to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.
Successful completion of a pre-employment drug screen.

Nice To Haves

Experience in instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
Experience in selecting new employees and acting on employee problems.
Experience with recommending the transferring/promoting, disciplining, and discharging of employees, along with recommending salary increases.

Responsibilities

Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to customers, providing prompt, courteous, and efficient service.
Sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Orders products from the warehouse and prepares orders for grocery, non-foods, and supplies.
Supervises the night stock crew, assigning work duties and holding consultations with employees.
Supervises and directs assistant managers, departments, and custodian crews.
Reviews and maintains the RPM system, including inventory, reordering triggers, and damage removal.
Unloads trucks, breaks down pallets, and sorts items.
Checks in vendor deliveries piece by piece.
Supervises drop shipment and direct store deliveries.
Writes the schedule for night stock, monitors time-off requests, and reviews weekly overtime hours.
Trains new employees on various tasks including facing, pull downs, order tags, stocking, and customer service.
Monitors productivity and reviews individually with crew members.
Understands and troubleshoots the repair of store equipment including electrical and cash register systems, coolers, compressors, and display cases.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Runs back stock and understock, fills holes as needed.
Assists with customer service at checkout, including checking, sacking, and carry outs.
Handles customer issues in person and on the phone.
Meets with crew members weekly or as needed.
Sets and resets new items, tags, and prices as needed.
Sets in-store specials and adjusts pricing as needed.
Supervises produce and frozen food trucks during unloading, ensuring items are put in proper coolers.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.