Assistant Manager Merchandise

JCPenney • Katy, TX

5h • Onsite

About The Position

As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programs to enhance the customer experience through driving performance standards.

Requirements

• Minimum of 2 years retail leadership experience
• Bachelor’s degree or equivalent work experience

Nice To Haves

• Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences.
• Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
• Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results.
• Works Collaboratively: Collaborates cross-functionally by sharing information, seeking input from diverse perspectives, and working towards shared goals.

Responsibilities

• Owns in-stock levels through merchandise replenishment activities.
• Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store.
• Models, coaches, and holds team accountable for outstanding customer service.
• Oversees the Manager on Duty program to ensure that associates are actively engaged, and customers are serviced appropriately.
• Supports Omnichannel initiatives to further drive sales and customer service.
• Owns the training and coaching on all Omnichannel initiatives and processes.
• Responsible for driving sales growth in Fine jewelry, Window & Mattress business by leading and engaging associates.
• Owns the planning and execution of special events within specialty businesses.
• Partners with store management team to source and hire store talent for hourly positions.
• Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues.
• Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Benefits

• Eligible for bonus under the Management Incentive Plan.
• Competitive benefits package including medical/dental/vision
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise as well as other Catalyst Brand Stores: Lucky, Nautica, Brooks Brothers, and Aeropostale.
• Eight paid holidays during the calendar year for eligible associates.
• Additional compensation for store hourly associates scheduled to work on a designated holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level